Shipping policy

Shipping Policy

Processing Time

 

 

 

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders are processed in the order they are received.

Shipping Rates and Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and may vary based on the carrier and destination.

Shipment Confirmation and Tracking

 

Once your order has shipped, you will receive a shipment confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear.

Shipping Delays

 

We are not responsible for shipping delays caused by the carrier, weather, customs, or other factors outside of our control.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect address, reshipping fees will apply.

Lost or Stolen Packages

Full Galz Store is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting the carrier directly for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you.

 

Packaging Disclaimer

 

 

Some items may ship with minor cosmetic damage to the box or packaging. This does not affect the product inside. Damaged packaging alone does not qualify for a refund or exchange.

International Shipping (if applicable)

International shipping times may vary. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

 

Contact Information

 

For shipping-related questions, please contact us through our website.